LEGAL REFERENCE

Our Legal Framework

We've built 4d login around clear, transparent policies so you know exactly how your account works, how your payments move, and what to expect when you're in the...

Transparent TermsAccount SecurityPayment ProtectionSupport Always OpenYour Rights First
Tour the Lobby Read FAQ
4d login Our Legal Framework

Policy & Jurisdiction

4d login operates under the legal framework applicable to supported regions in Indonesia. Our terms govern account creation, deposit and withdrawal flows, gameplay conduct, and dispute resolution. We comply with local payment regulations for DANA, OVO, GoPay and QRIS transactions. All account holders agree to our terms upon sign-up. Disputes are handled through our support team first; escalation paths are outlined in

your account settings. We reserve the right to update these terms with notice to active account holders.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Policy Support Channels

Live Chat Reach our policy team instantly through the support...
Email Support Send detailed policy questions to our legal support...
Account Settings Review your account agreement, payment history, and dispute...
TRUST MARKERS

Why Our Policies Matter

Clear Account Rules

Every rule is written so you understand what's allowed, what triggers account review, and how disputes get resolved. No hidden...

Payment Security

Your DANA, OVO, GoPay and QRIS transactions are encrypted and verified at every step. We log every deposit and withdrawal...

Dispute Resolution

If something goes wrong with a transaction or account access, our team investigates and responds within 48 hours. Your case...

Regular Policy Review

We audit our terms quarterly to ensure they stay fair, transparent, and aligned with local payment regulations. Changes are announced...

Account Transparency

Every action on your account—deposits, withdrawals, gameplay sessions, bonus claims—is logged and visible to you. Full audit trail, always.

Compliance First

We work with payment partners and local advisors to keep our policies compliant with Indonesia's payment and gaming regulations in...

Consistency Across Our Policies

Account Terms
Same rules apply whether you're on mobile or desktop. Your account agreement doesn't change based on device or lobby entry point.
Payment Policy
DANA, OVO, GoPay and QRIS deposits and withdrawals follow identical security and timing rules across all supported regions.
Dispute Handling
Every account holder gets the same 48-hour investigation window and transparent communication path for payment or access disputes.
Bonus Terms
Promotional terms are identical for all players. No hidden conditions; all bonus rules are visible before you claim.
Withdrawal Rules
Withdrawal timelines and limits are the same for every account type. No VIP-only exceptions; fairness is built in.
Support Access
Live chat, email and account settings support are available to every player. Response times and escalation paths never vary.
Privacy Standards
Your personal data is protected by the same encryption and access controls regardless of payment method or account age.
QUICK SIGNAL

What Defines Our Legal Stance

Transparent Gameplay Every game outcome is logged. You can review your session...
Secure Transactions DANA, OVO, GoPay and QRIS payments are encrypted end-to-end. We...
Account Control You own your account settings. Change your password, update contact...
Dispute Rights If a transaction doesn't match your records, you have the...
Data Privacy Your personal information is never sold or shared with third...
Withdrawal Guarantee Approved withdrawals to DANA, OVO, GoPay or QRIS are processed...

Legal & Policy Questions

File a dispute through your account settings or contact support. We investigate within 48 hours, review your session logs and payment records, and respond with full details. If the dispute is valid, we reverse the transaction or credit your account immediately.

Your data is encrypted using industry-standard protocols. We never share your information with third parties. Payment details are tokenized so we never store full card or wallet numbers. Your privacy policy is available in account settings anytime.

Yes. Request account closure through settings or contact support. We process closures within 24 hours. Any remaining balance is withdrawn to your linked payment method. Your account data is retained per local regulations but access is permanently disabled.

Withdrawal limits depend on your account age and verification level. Standard accounts can withdraw up to Rp 50 juta per day. Verified accounts have higher limits. Check your account settings for your current limit, or contact support to request a review.

Approved withdrawals process within 1-2 hours to QRIS, DANA, OVO and GoPay. Bank transfers may take 1-3 business days depending on your bank. You'll receive a confirmation email with your transaction ID and expected arrival time.

Account restrictions are applied only when terms are violated. You'll receive an email explaining the reason and the steps to resolve it. Contact support immediately to discuss. Most restrictions are lifted within 24-48 hours once the issue is addressed.

Deposits are fee-free. Withdrawal fees depend on your payment method and account status. QRIS, DANA, OVO and GoPay withdrawals are typically fee-free for verified accounts. Check your account settings or contact support for your specific fee structure.